Temporary – Permanent Customer Service

Leeds
£9.74 per hour

Temporary Customer Service

£19,000

Leeds

Our client are a market leader in their field, who are looking for a customer service advisor to join their fun and dynamic team on a temporary basis for 8 weeks.

This company offers unrivalled training programmes with some fantastic opportunities for development and new skills.

Duties of a 1st Line Support Advisor include;

  • Managing customer queries in a timely fashion
  • Making outbound calls where appropriate to clients to update them on the progress of reports and queries
  • Updating the internal system accurately, tracking all customer details
  • Supporting all teams with all new product implementations
  • Work to agreed Service levels, call quality targets and conversion rates
  • See complaints through from start to finish.

As a 1st Line Support Advisor you will have the following key skills and experience;

  • Previous experience working within a customer service position
  • Self – motivated with can – do attitude
  • Ability to work to deadlines and deal with complaints
  • Desire to hit internal targets

Temporary – Leeds – £19,000 – Monday – Friday 9:00am -5:30pm

Due to the high volume of applications we receive we are unable to respond to all applications. By submitting your application you agree to accept our privacy policy which can be found on the Gibson Hollyhomes website

 

 

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Bryony McQuade
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