Customer Service Advisor

Cheadle
£8.00 ph

Customer Service Advisor

Cheadle Area

£8.00ph – Immediate Start

Our client is a well-known brand and are looking for a Customer Service Advisor to support their busy team to start as soon as possible on a temporary basis.  Duties will include;

  • Assisting in a busy Customer Service team
  • Taking a high volume of inbound calls from customers and colleagues
  • Dealing with queries and complaints via live web chat
  • Inputting and logging information onto in-house systems
  • Ability to handle queries and complaints effectively
  • You must have excellent communication skills
  • You will need to be confident and assertive and able to deal with people at all levels
  • Other ad-hoc duties including filing, scanning and post as required
  • Working hours will be various shift patterns between 8am – 8pm Monday – Friday and there will be some weekends Saturday or Sunday 9am -5pm on a rota basis.

 

This is a busy role we are looking for a number of people with excellent communication skills who can hit the ground running.   Ideally you will have experience in handling a high volume of calls ideally in a contact centre environment.  The role is initially for 2 months but may be extended.  You must be available for an immediate start.

Due to high levels of applications, if you do not hear back from us within a week, your application has not been successful – Many Thanks

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Senior Consultant
Fiona Taylor
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