Customer Service Advisor

£16,000 - £18,000

Motor Claims Conversion Handler
£16,000 – £18,000 PA £21,000

  • Annual attendance bonus & monthly bonus
  • Free breakfast and expenses paid regular social events
  • Fantastic office facilities and working environment
  • Great Career Progression and company culture

Our client is hugely successful business that has been established for over 10 years, boasting excellent benefits for all and a head count of over 150 staff.  The company believe that outstanding customer service is their biggest priority and still retains its family run values within a dynamic working environment.

The Role

  • Assessing new accident referrals from the company’s business partners
  • Asking fact finding questions to ascertain if they are fault/non fault
  • Making all necessary checks & enquiries into liability
  • Arranging a replacement hire vehicle and/or repairs for non-fault clients
  • Ensuring all processes relating to Credit Hire/Credit Repair are effectively managed
  • Working in line with operational and department SLA’s and to agreed standards
  • Delivering exceptional service to customers and business partners


  • Experience in Motor Claims/Credit Hire/Insurance desirable
  • Enthusiastic team player with excellent communication skills
  • Dynamic and results driven individual



Meet Your Specialist

Recruitment Consultant
Sam Westwater Peers
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