French or German Speaking Customer Service Advisor

Trafford Park
£19,000 - £20,000

French or German Speaking Customer Service Advisor
£19,000 – £20,000 PA

  • Free Parking and good bus links (Near Trafford Centre)
  • Great benefits (fitness studio, subsidised canteen, Starbucks)
  • Family run business, great working environment

Our client is a leading family run retailer that, since it was established has grown from strength to strength. The company has over 1000 members of staff and are market leaders in their field.  They own several brands and this exciting position is for a brand that has been established for over 50 years.

Duties

  • Answering inbound calls and responding to customer queries
  • Understanding and identifying customers’ needs and reason for enquiry
  • Offering customers excellent customer service and resolving and issues
  • Providing information regarding products, availability, deliveries and returns
  • Updating the system accurately and efficiently when required
  • Keeping up to date with product information and promotions
  • Responding to queries as quickly as possible making the customer feel valued
  • Going above and beyond where possible in your level of service

Requirements

  • Fluent in English and French or German
  • Excellent Customer Service Skills
  • Telephony experience and basic computer skills

By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website. Please note that if you do not receive a response within 14 days unfortunately you application has not been successful.

 

 

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Senior Recruitment Consultant
Clare Corbishley
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