Customer Support

Wigan
£17,500

 

Customer Support Associate

  • Good holidays
  • Private medical insurance
  • Discount Schemes

Our client is an accounts and business software provider and are the largest software company in the UK. They have over 40 years’ experience in the industry and offer software packages to over 100,000 clients across the UK.

Role

  • Answer and log customer queries related to software on the phone and via email.
  • Influence renewals of the software through 1st class customer service.
  • Build knowledge of products to enable you to offer advice over the phone to clients.
  • Identify opportunities for product improvements rom client feedback.
  • To portray the company and Group in a strong, professional manner,

Benefits

  • Great holidays
  • Private medical insurance
  • Pension scheme
  • Childcare vouchers and discount schemes.

Essential criteria

  • Patient, courteous and professional approach to customers
  • Excellent communication skills
  • Team player
  • Strong attention to detail

 

Meet Your Specialist


Recruitment Consultant
Aston Haslam
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