Customer Service Advisor

Manchester
£17,000

Fantastic employee benefits

Competitive starting salary + bonus

Industry leading training programme

 

The client is a successful insurance company based in Manchester, looking for enthusiastic individuals with great customer service skills to join their expanding Customer Claims team. A great opportunity for fresh graduates and customer-focused individuals, the role includes excellent in-house training and offers successful candidates a competitive starting salary and fantastic employee benefits.

 

Job Description

  • Conduct fact finds with customers regarding their insurance claims
  • Ensure accurate information is captured and processed in a timely manner
  • Provide excellent customer service and ensure company guidelines are followed
  • Identify opportunities to cross and upsell insurance products
  • Work to and maintain KPIs

 

The ideal candidate will be effective in building customer relationships and possess strong communication skills. Applicants are welcome from a variety of customer-facing roles, including hospitality, retail, and contact centres.

 

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Recruitment Consultant
Llinos Cryer
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