Customer Service Advisor

South Manchester (Altrincham)
£18,000

Award-winning financial services company

Competitive starting salary & desirable working hours

Optional study support

 

The client is a renowned financial services company based in South Manchester, looking for determined, career-driven individuals to join their Customer Care team. This is a great opportunity for graduates and individuals with a passion for customer service to join an award-winning company with a competitive starting salary and fantastic employee benefits.

 

Job Description

  • Resolve all inbound queries from new and existing customers
  • Respond to customer emails efficiently and to timescales
  • Work pro-actively and ensure all calls are compliant with company guidelines
  • Work to and maintain KPIs

 

The ideal candidate will be effective in building and maintaining customer relationships and have proven examples this. A background in a customer service role and excellent communication skills are essential. Education to a degree level and a background in contact centres are desirable, but not essential.

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Recruitment Consultant
Llinos Cryer
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