Expanding finance company
Clear career progression
Fantastic starting salary
The client is a renowned consumer finance company based in Manchester, looking for determined, career-driven individuals to join their Review Advisors team. A great opportunity for graduates and individuals with a wealth of customer service experience and a keen eye for detail, the role has a competitive starting salary and offers successful candidates clear career progression and excellent in-house training.
- Conducting accurate yearly financial statements with existing customers by utilising effective questioning techniques
- Conducting comprehensive fact finds with existing customers to determine their needs based on an up to date financial review
- Assessing the full range of options available to customers and providing fair views on appropriate debt solutions
- Requesting necessary supporting documents, for example proof of income
- Working to and maintaining KPIs within specified timescales
The ideal candidate will be effective in building and maintaining customer relationships and have proven examples of a high attention to detail. A background in a customer facing/customer service role and excellent communication skills are essential. Education to a degree level and a background in financial services are desirable, but not essential.