Customer Service Administrator – Temp to Perm

Leeds
£18,000

Customer Service Administrator – Temp to Perm

Leeds City Centre

£18,000 (pro-rata)

My client are a leading UK business with offices worldwide.  They are looking for a Customer Service Advisor to join their business on a temp to perm basis.

The ideal candidate will be customer focused, with good administration skills.  You will be dealing with queries in a business to business capacity in a corporate office environment.

As a Customer Service Advisor your duties will include:

  • Ensure all customer complaints and queries are recorded in the system
  • Dealing with any escalated complaints or queries – liaising with internal departments where necessary
  • Ensure all queries have been sent to the correct departments
  • Work closely with internal departments such as finance and billing to help resolve queries
  • Make sure all email queries are dealt with within agreed timescales
  • Manage your own client queries and relationship building
  • Analysing underlying trends or issues regarding problems/complaints

 

As a Customer Service Advisor you will have the following skills:

  • Previous experience with a customer-focused role
  • Excellent communication skills
  • Excellent attention to detail
  • Educated to degree level or good GCSE/A-Levels

Customer Service Advisor – £18,000 (pro rata) – Leeds City Centre – Temp-Perm

Unfortunately, due to the high volume of applications we receive if you have not heard from us within 5 working days your application has been unsuccessful on this occasion.

 

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