Customer Service Account Manager
Rapidly Growing Business
My client, a very well respected financial services company currently looking to recruit hard-working individuals to join the business. They offer comprehensive training, as well as various company benefits, the role provides successful candidates with genuine career progression opportunities and job security, as well as a competitive salary.
The role itself involves dealing with inbound customer queries via telephone, and the main responsibilities include, but are not limited to:
- To answer inbound calls and deal with client requests relating to their debt management programme in a professional and timely manner
- To offer the highest level of customer service on all calls
- To achieve expected KPIs
- To ensure that company policies and standards are upheld
As a Customer Service Account Manager, strong communication skills are essential. Candidates must have experience of providing excellent customer service, as well as being confident and able to build long-term customer relationships. Experience within a financial services company is preferred, but due to the in-depth training you will receive it is not essential.
Central Manchester location
£18,000 – £20,000