Senior Front of House Assistant

Manchester City Centre
£19,000 - £20,000

Established and reputable firm

Friendly office environment

Great benefits package

My client is a top tier law firm looking to recruit an experienced Front of house Assistant to ensure a 5* service is delivered to their employees and clients. The client is highly professional and so they are looking for someone who has come from a corporate hospitality background, high end hotels on the main reception or another professional environment

Key responsibilities:

  • Mentoring one member of staff on the Hospitality team
  • Meeting and greeting clients face to face onsite and via the phone
  • Take messages and pass them on accordingly
  • Liaise with Royal Mail and Couriers
  • Liaise with offsite caterers when required
  • Set up relevant meeting rooms using the online booking system
  • Liaise with the Facilities Assistant to move chairs and room dividers when required
  • Set up the video conferencing facilities
  • Clean away after each meeting
  • Be able to report any faults or changes that need to be made to the Facilities Assistant on site
  • Portray a 5 star rating of the firm when the client first has contact with you (either on the phone or face to face)
  • Adhere to all health and safety procedures as well as food hygiene standards
  • At the end of each day follow the procedure for locking up the office

Key skills:

  • Confident communication
  • Team player
  • Remain calm under pressure
  • Happy working in a fast paced environment
  • The ability to build relationships with internal and external clients
  • Happy to wear a uniform
  • Happy and used to working under pressure
  • Monday – Friday 35 hour week, but need to be flexible when events are taking place

Please note – due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website

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