Credit Controller

Manchester City Centre
£22,000

Global Business

Career Progression

Great Benefits

My client are a $100B Leading Global Utilities business based in Manchester city Centre. They’re looking to hire Credit Controllers to join their growing team in their newly appointed offices in a vibrant part of the city. Joining a team of 11 other Credit Controllers and reporting into a Credit Manager, responsibilities will include chasing overdue payments, processing card payments, converting customers to pay by Direct Debit and resolving queries with support from other teams.

Key Responsibilities

  • Effective control over collections and management of total debt to meet agreed targets
  • Resolving all credit control and collections issues efficiently and effectively
  • Manage high volume of emails/calls, both incoming and outgoing, in a timely manner
  • Ensure customer accounts are properly reconciled on a monthly basis, working with other teams to clarify and clear any issues
  • Meeting with Sales and internal departments to resolve account issues
  • Taking payments by debit or credit card
  • Negotiating and liaising with third parties agents including debt recovery agencies, solicitors, meter disconnection specialists and our credit insurers
  • Regular ledger review to ensure potential bad debts are identified and escalated for disconnection
  • Review monthly bad debts to ensure provisions are appropriately calculated in the ledge

Skills and Experience

  • Minimum 2 years’ experience in a similar role
  • Good knowledge of MS Excel
  • Excellent communication and relationship-building skills are key
  • Results/target driven with the ability to define, measure and audit KPIs
  • Experience of working in a busy office environment and to tight deadlines.
  • Excellent attention to detail and high degree of accuracy is imperative
  • Previous knowledge of SAP (desirable)

For this you will receive a competitive salary of £22,000 base + 10% Bonus with excellent benefits and progression.

Meet Your Specialist


Recruitment Consultant
Craig Trickett
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